Cancellation and Others

About payment:

  • Seat booking – RM500 (non refundable)
  • Travel deposit – RM1,000
  • 2nd payment – RM1,500 in 60 days before departure
  • Full payment require in 45 days before departure

All payment must be made to:

Beneficiary: Umm Qays Travel and Tours Sdn Bhd
Account: 14180010016380
Bank: Bank Islam

Email: info@ummqaystravel.com

Please provide the copy of passport or identification card. These information needed for the ticketing and hotel reservation.

Cancellation policy: In case of cancellation, cancellation charge will apply as follows:

  • Less than 90 days prior to departure, RM500
  • 60 days prior to departure 30% from the total amount
  • 45 days prior to departure 50% from the total amount
  • 7 days prior to departure 100% from the total amount

This tour package is managed by UMM QAYS TRAVEL AND TOURS SDN BHD (UQ TRAVEL)

MOTAC License: KPL 8145
IATA: 2032204
MATTA Membership: MA 6042
SSM: 951962-M